A survey by the International Bar Association and Cambridge Strategy Group in October 2019, testing perceptions on the digitalisation of legal services, revealed several findings that are surprising, even counterintuitive in some cases. The survey was sent to members of the Law Firm Management Committee and of the six Regional Fora. 685 responses were received from a total of 100 countries. Initial findings were presented at the IBA ‘Building the law firm of the future’ conference in London on 22 November, the deck for which is attached here. A more comprehensive report is currently being prepared.
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